Maintenance dispatch and job handoffs

Maintenance Crew Scheduling Software

Schedule maintenance crews, assign service and repair work lists, and follow progress by property or job. Send personal work links to people without accounts.

Start with the next job and the people doing it. Plan the visit, hand out the work, and keep each assignment’s progress visible.

Create your workspace and start with one job.

Prefer the mobile app?
turnboards.app/dashboardMaintenance / Field Service
Maintenance / Field Service Turnboards web dashboard with realistic seeded work
Actual Maintenance / Field Service web workspaceDispatch view · New · Scheduled · In Progress · Waiting Parts · Complete

One plan for the visit and the work

Give the crew more than a date on the calendar.

See who is going to each job, give them a work list, and follow its progress through the handoff.

01

Schedule people across jobs

Book named crews or individuals in a weekly planner. Review warnings when someone is booked on overlapping visits.

Explore crew scheduling →
02

Hand out saved work

Choose a reusable template and assign independent work lists to different jobs and crews. Each list has its own people and progress.

See reusable work templates →
03

Include people without accounts

Add everyone to the roster by name. Email a personal work-list link when someone needs to complete assigned work without signing up.

See email work links →
Start planning your crewCreate your workspace and start with one job.

Start with the work you already have

Example board: Maple Court maintenance

Add the next few tasks, give them an owner, and keep the details beside the work. You can add more as the job moves forward.

Plan your next job →
Backlogconfirm faucet cartridge model
Activereplace hallway light
Activepatch Unit 3B closet wall
Completeadjust laundry-room door closer

Illustrative tasks. Choose stages that fit your work.

Built for dispatch

Overdue, today, waiting parts, and unscheduled work—already grouped

Maintenance workspaces put schedule, urgency, location, work-order number, and parts holds at the center of the day.

Dispatch home

Start with Overdue, Today, Waiting Parts, and Unscheduled.

Work-order context

See location, schedule, urgency, owner, and reference without opening the record.

Field-ready workflow

Move work from New to Scheduled, In Progress, Waiting Parts, and Complete.

Keep Each Property, Building, or Unit Separate

Property maintenance gets difficult when every request, inspection note, vendor reminder, and tenant issue lives in the same inbox. Turnboards lets each property or unit have its own board.

  • Create a board for a rental unit, apartment building, HOA area, commercial suite, or turnover.
  • Keep maintenance requests separate from unit turns, inspections, vendor work, and owner follow-up.
  • Open a board before a site visit and see only the tasks for that property.

Build Checklists for Maintenance and Unit Turns

Turnboards works like a lightweight rental property checklist app. Add repair items, cleaning tasks, inspection notes, and vendor follow-up so nothing gets lost between visits.

  • Track locks, paint, flooring, appliances, plumbing, HVAC, smoke detectors, and cleaning.
  • Add move-out inspection items, tenant requests, owner approvals, and parts to order.
  • Break larger turns into clear steps for each room, vendor, or workday.
  • Keep future improvements separate from urgent maintenance.
The complete Maintenance / Field Service workflow in the Turnboards Maintenance web dashboard
The complete Maintenance / Field Service workflowSee every stage and move work without losing the one-line composer.

Assign Work to Staff, Vendors, or Owners

Maintenance work often depends on several people. Turnboards makes it easier to see who owns each next step.

  • Assign a board to the team responsible for a property or unit turn.
  • Assign individual tasks to maintenance staff, cleaners, vendors, assistants, or managers.
  • Let each person filter to the tasks assigned to them.
Assignments and notes together in the Turnboards Maintenance web dashboard
Assignments and notes togetherGive work a clear owner and keep handoff context attached to the work order.

Track Requests, Active Work, and Completed Items

Property work changes when tenants report issues, vendors reschedule, parts arrive late, or inspections create new tasks. Turnboards keeps status simple with Backlog, Active, and Complete.

Put future work in Backlog, move current maintenance into Active, and mark completed items Complete so the next site visit starts with a clear list.

Keep Maintenance Notes With the Task

Some property tasks need context: a tenant note, door code, vendor estimate, appliance model, room location, or owner approval. Notes in Turnboards keep that information attached to the task.

  • Add notes for access details, parts, estimates, tenant communication, and inspection comments.
  • Record follow-up after repairs, walkthroughs, vendor visits, and unit turns.
  • Keep practical property details out of scattered emails and texts.
Work List industry controls in the Turnboards Maintenance web dashboard
Work List industry controlsKeep the workspace default or give this work list its own optimized experience.

Use property software for formal requests and records

Turnboards does not provide tenant portals, preventive-maintenance schedules, inspections, vendor accounting, cost histories, emergency dispatch, or compliance records. It is a lightweight shared task list.

Put the next job on a clear plan

Create your workspace, add the people you schedule, and start with one job. Reuse a work template when the next crew needs the same checks.

Create your workspace and start with one job.

Prefer the mobile app?